Reengineering

Business structures erode with time. They are confronted with changing customers, supply lines, pricing, markets and employees. When change threatens your business and keeps your team from meeting its goals, EngineerRe can provide a practiced eye that helps to get your processes operating in the most efficient way, reinvigorating and stretching the life cycle of many businesses and product lines.

Business Web sites frequently fail to convey their company's values and capabilities to their customers. Executives and line managers alike become frustrated when their users cannot efficiently find information or complete a transaction on their existing Web sites. At times this is a function of technology or design or an inappropriate choice of content management systems. More frequently it is symptomatic of a disconnect between how business is actually conducted and how it is represented on a company's Web site. In addition, with so many companies relying on their Web systems (either Internet or Intranet) to provide information to Ñ and communicate with Ñ employees, these disconnects also affect information flow and understanding within the company. EngineerRe exists to fix these disconnects by providing analyses, insights and processes that address the root causes of disappointing sales, ineffective communication and frustration among all stakeholders.

Reengineered Web

EngineerRe evaluates the functionality and effectiveness of a business through its Web presence. Our process involves a complete review of the company's Web site, interviews with responsible department heads and their direct reports and analysis of how the stakeholders (customers, employees, competitors) interact with the current Web site. These steps include a complete root cause analysis and result in recommendations on how to align the company's Web site with its core businesses. Next steps may involve a review of the financials, surveys of users, process reengineering with the tech team and other functional departments. While every clients needs are different, our services on a particular job may include:

• Web site review
• Web site redesign or reengineering
• Technology process reengineering
• Business process reengineering
• Data analysis including financials and Web metrics
• Strategy Readjustment

Reengineering a company's business through its Web site may require us to touch on multiple functional areas and leverage important skill sets and analytics. These may include:

• Usability studies
• User experience
• Sales efficiency and revenue analysis
• Content needs analysis
• Design/Wire framing
• Technology needs analysis
• Process management
• Content management
• Business management
• Documentation
• Requirements gathering
• Retrospectives
• Employee education and Training

ReDesign

Design and redesign is key to the value that EngineerRe brings to its clients. With a strong background in layout, imagery and design, we can help your team to reinvigorate the look and feel of your Web site, your brand, your image and your way of doing business.

ReCommunications

The changes driving a reengineered business need to be accurately and effectively communicated to the appropriate stakeholders; shareholders, investors, management, employees, customers, community partners and others. EngineerRe works with you to be sure that a proper plan of communication to all stakeholders is part of our solution. Of course the most effective communication involves education.

ReEducation

While there are many thousands of "training" companies around the world today, EngineerRe's principals include university professors with years of experience in adult education and management development. While most training is designed to get employees to do the job today. EngineerRe's educational processes teach employees to take a company's business to the next level.